Frequently Asked Questions
Are their prices competitive and affordable?
The pricing at Great Day Plumbing & Air is both competitive and affordable. We offer transparent pricing without hidden fees, ensuring our clients receive quality service at a fair rate that fits their budget.
Can I schedule a same-day appointment?
Same-day appointments can be scheduled with us. We prioritize your needs and strive to provide prompt service, ensuring your kitchen plumbing issues are addressed as quickly as possible.
Are their plumbers background-checked and vetted?
The assurance of safety and reliability is crucial; therefore, all our plumbers are thoroughly background-checked and vetted. This process ensures that only qualified, trustworthy professionals attend to your plumbing needs.
Do companies offer free estimates?
Many companies do offer free estimates to provide potential customers with a clear understanding of costs before committing to a service. It's best to inquire directly to confirm if free estimates are available.
Can I get a free estimate?
You can receive a free estimate for our plumbing services. We provide transparent pricing and detailed quotes, ensuring you have all the information needed before proceeding with any work.
Do reviews mention any hidden fees?
Reviews consistently highlight that there are no hidden fees associated with our services. Customers appreciate our straightforward pricing model, ensuring transparency and trust in every transaction.
Does the company have a physical storefront?
The company does not have a physical storefront; we primarily operate online to provide convenient service options for our customers. You can reach us easily via phone or through our website for all your plumbing needs.
What are the signs I need repair services?
The signs that you need repair services include water leaks, unusual noises from plumbing fixtures, low water pressure, persistent clogs, or slow drainage. Addressing these issues promptly can prevent further damage and costly repairs.
Can I fix a clogged issue myself or should I call a repairman?
Fixing a clogged issue can often be attempted yourself using basic tools and methods, such as a plunger or drain snake. However, if the problem persists or seems serious, it's wise to call a repairman for professional assistance.
Do they provide emergency repairs?
Emergency repairs are available. Our team provides prompt, same-day service for urgent plumbing issues, ensuring your kitchen plumbing is quickly restored to functionality in Wilmington and Hampstead, NC.
Are reviews mostly positive or negative?
Reviews are mostly positive, highlighting our quick service, friendly technicians, and dependable plumbing solutions, which indicate a high level of customer satisfaction with our work in Wilmington and Hampstead, NC.
How does the company handle customer complaints?
The company handles customer complaints by promptly addressing concerns, ensuring clear communication, and taking appropriate action to resolve issues. We prioritize customer satisfaction and strive to rectify any problems quickly and effectively.
Can I trust the service with my issue?
You can trust our service with your issue. Our experienced technicians prioritize customer satisfaction, utilize the latest technology, and provide straightforward pricing, ensuring reliable and professional solutions for all your kitchen plumbing needs.
Can I repair a noisy issue or is it time to replace?
The decision between repairing a noisy issue or replacing the unit depends on the severity of the problem. Minor noises can often be repaired easily; however, persistent or loud noises may indicate deeper issues that warrant replacement for long-term reliability.
Do I need a permit for repairs in my location?
A permit may be required for repairs in your location depending on the scope of the work and local regulations. It's best to check with your local building department to ensure compliance before starting any repairs.
How do I choose a reliable repair company near me?
Choosing a reliable repair company near you involves researching local options, checking online reviews, and verifying credentials. Additionally, seek referrals from friends or family and ensure they offer transparent pricing and satisfaction guarantees.
How do I find a reliable repair service near me?
Finding a reliable repair service near you involves researching local providers, reading customer reviews, and asking for recommendations from friends or family. Look for services that offer guarantees and are transparent about their pricing.
What are the common causes of breakdowns?
The common causes of breakdowns include lack of maintenance, wear and tear, clogs, and electrical issues. Addressing these issues promptly can prevent further damage and ensure the smooth operation of your kitchen plumbing.
Can I repair a rusty issue or should I replace it?
The decision to repair a rusty issue or replace it depends on the extent of the damage. If the rust is minor and superficial, it can often be repaired; however, if it compromises the integrity or functionality of the item, replacement is typically the best option.
How much does it cost to repair near me?
The cost to repair plumbing issues near you can vary based on the type of service needed, complexity, and local labor rates. On average, expect to pay between $150 to $500 for most common repairs.
Are customer service representatives helpful?
Customer service representatives are indeed helpful, as they are trained to assist clients by addressing inquiries, resolving issues, and providing guidance efficiently. Their support contributes significantly to a positive customer experience.
Are reviews verified by a third-party service?
Reviews are verified by a third-party service to ensure authenticity and credibility. This process helps maintain trust among consumers by confirming that feedback reflects genuine experiences from actual customers.
Can I schedule an appointment online?
You can schedule an appointment online with us. Simply visit our website and fill out the appointment request form for convenient booking at your preferred time.
What do customers say about the pricing?
Customers appreciate our straightforward pricing, noting that it is transparent with no hidden fees. They often comment on our competitive rates, which reflect the quality and reliability of our plumbing services in Wilmington and Hampstead, NC.
Do they provide drain cleaning and clearing services?
They provide drain cleaning and clearing services. Our experienced technicians utilize the latest technology to efficiently unclog and clean your drains, ensuring your plumbing system functions smoothly.
What are the average ratings for repair services near me?
The average ratings for repair services in your area typically range from 4 to 5 stars, reflecting customer satisfaction and service quality. It's advisable to check online reviews and ratings on platforms like Yelp or Google to find reliable options.
Can I repair a leaky issue or should I replace it?
A leaky issue can often be repaired, but in cases of significant damage or frequent leaks, replacement may be the better long-term solution. Assess the extent of the leak to make an informed decision.
Are there any DIY solutions for repairs near me?
DIY solutions for repairs can often be found through online tutorials and local home improvement resources. However, always consider the complexity of the issue, as some repairs may require professional assistance for safety and effectiveness.
Do they have a satisfaction guarantee policy?
They have a satisfaction guarantee policy. At Great Day Plumbing & Air, we are committed to ensuring our customers are completely satisfied with our services, providing peace of mind with every project we undertake.
Can I get a discount for senior citizens?
Discounts for senior citizens are available. Please contact us directly to inquire about the specific senior citizen discount programs we offer for our services.
Do plumbers offer repair services near my location?
Plumbers typically offer repair services within their service areas, which often cover local communities. To find reliable plumbing repair services near you, check local listings or reach out to local companies directly for assistance.
What is the average cost of a service call?
The average cost of a service call typically ranges from $75 to $150, depending on factors such as the type of service needed and your location. Additional repairs or installations may incur extra charges.
What services does the company offer besides plumbing?
The company offers a variety of services beyond plumbing, including HVAC installation and repair, drain cleaning, water heater services, and preventive maintenance solutions to ensure all systems are running efficiently and effectively.
Are reviews mostly from repeat customers?
Reviews primarily come from repeat customers who appreciate our quality service and expertise, reflecting their satisfaction and trust in our team for their kitchen plumbing needs.
Are technicians licensed and insured?
Technicians are licensed and insured to ensure quality service and your peace of mind. This means they have met the necessary training and legal requirements, allowing you to trust their expertise while protecting your property during any work performed.
How long has the company been in business?
The duration of our company's operation is a testament to our experience and reliability. We have proudly been serving the Wilmington and Hampstead areas for over 10 years, providing quality plumbing services to our valued customers.
Do they offer free quotes and estimates?
They offer free quotes and estimates for all plumbing services. Contact us to discuss your needs, and we'll provide an accurate assessment with no obligation.
Can I trust reviews on Yelp?
The trustworthiness of reviews on Yelp can vary. While many reviews are genuine and helpful, it's important to consider the overall consensus and cross-reference with other platforms to get a balanced view.
Who offers affordable repair services in my area?
Affordable repair services in your area are offered by local companies like Great Day Plumbing & Air, known for their competitive rates and commitment to quality service. Reach out to them for reliable solutions tailored to your needs.
What are the benefits of hiring a professional for repairs?
The benefits of hiring a professional for repairs include access to experienced technicians, efficient and effective solutions, and the assurance of quality work. Professionals use the latest technology and techniques, ensuring repairs are done safely and reliably.
Are there any emergency repair services available nearby?
Emergency repair services are readily available in your area. Our team is committed to providing prompt assistance for any urgent plumbing issues, ensuring you receive the help you need without delay.
Does the company offer any discounts or promotions?
The company offers various discounts and promotions throughout the year. We encourage you to check our website or contact us directly to find out the current deals available for our services.
Are the plumbers licensed and insured?
The plumbers are indeed licensed and insured. This ensures that you receive high-quality service and peace of mind knowing that your plumbing needs are handled by qualified professionals.
Do they provide regular maintenance services?
Regular maintenance services are offered to ensure your plumbing systems function efficiently. At Great Day Plumbing & Air, we provide comprehensive maintenance to prevent issues and extend the lifespan of your kitchen plumbing.
Is the service available 24/7?
Our services are available 24/7, ensuring that you receive prompt assistance for your plumbing needs at any time, day or night.
Are their plumbers experienced and trained?
The plumbers are experienced and trained professionals. They undergo rigorous training and possess extensive knowledge to handle various plumbing issues effectively, ensuring quality service for every customer.
Are they a locally owned and operated company?
They are a locally owned and operated company dedicated to serving the Wilmington and Hampstead communities. This commitment allows them to provide personalized service and a deep understanding of local plumbing needs.
Can I read customer reviews?
You can read customer reviews about our services to gauge the experiences of past clients and their satisfaction with our team. Visit our website or trusted review platforms to find detailed feedback and testimonials.
Do they offer any service warranties?
They offer service warranties for their plumbing services. This ensures that you receive reliable workmanship and peace of mind, knowing that any covered issues will be addressed promptly and efficiently.
Do reviews mention any specific technicians?
Reviews often highlight specific technicians by name, praising their expertise, professionalism, and customer service. Many customers share positive experiences and recommend particular team members for their outstanding work.
What services does the company offer?
The services offered by the company include kitchen plumbing, garbage disposal installation and repair, sink and faucet repair, and prompt emergency plumbing assistance, all designed to ensure optimal functionality in your kitchen.
Can I get same-day service from them?
Same-day service is available with our plumbing team. We prioritize prompt assistance, ensuring that your kitchen plumbing issues are addressed quickly and efficiently when you need it most.
Do repair services near me offer warranties?
Repair services near you often do offer warranties. These warranties guarantee the quality of the work performed, providing peace of mind that any issues arising post-service will be addressed without additional costs.
What are the best brands for repairs near me?
The best brands for repairs near you typically include trusted names like Moen, Delta, Kohler, and American Standard. These brands are known for their reliability, quality, and availability of parts, making them excellent choices for home plumbing repairs.
Is the service a reliable company?
The service is a reliable company, known for its trustworthy technicians, prompt same-day service, and a satisfaction guarantee, ensuring that homeowners can depend on us for their kitchen plumbing needs in Wilmington and Hampstead, NC.
What areas does the service cover?
The service covers Wilmington, Hampstead, and New Hanover County in North Carolina. We ensure that homeowners in these areas receive prompt and reliable kitchen plumbing assistance whenever they need it.
How quickly does the company respond to emergency calls?
The company's response time to emergency calls is prompt, typically within the same day. Our dedicated team prioritizes urgent plumbing issues to ensure your home remains functional and safe.
How does the company compare to other local services?
The company stands out among local services due to its commitment to same-day service, trustworthy technicians, and straightforward pricing, ensuring high-quality solutions for kitchen plumbing needs in Wilmington and Hampstead.
How long does a typical repair take near me?
The typical repair duration in your area varies based on the complexity of the issue but generally ranges from 30 minutes to a few hours. Our experienced technicians strive to complete repairs efficiently while ensuring quality service.
What are the ratings of the company on review websites?
The ratings of the company on review websites reflect our commitment to quality service and customer satisfaction. We consistently receive high ratings for our promptness, professionalism, and effectiveness in addressing plumbing issues.
How quickly do they dispatch technicians?
The dispatch time for technicians is swift and efficient. Typically, we respond to service requests promptly, ensuring that our technicians are dispatched the same day to address your plumbing issues in Wilmington and Hampstead, NC.
Are weekend plumbing services available?
Weekend plumbing services are available. Our team at Great Day Plumbing & Air is committed to providing flexible, same-day service, including weekends, to ensure your plumbing issues are resolved promptly and effectively.
What plumbing brands do they service?
They service a wide range of plumbing brands, including but not limited to Moen, Delta, Kohler, American Standard, and Hansgrohe. Our experienced technicians are equipped to handle repair and installation for various brands to ensure your plumbing needs are met.
Do they handle water heater repairs?
They handle water heater repairs. Our experienced technicians are equipped to address various issues, ensuring your water heater operates efficiently and reliably. Contact us for prompt and dependable repair services for all your water heater needs.
Are eco-friendly plumbing solutions offered?
Eco-friendly plumbing solutions are offered to help homeowners reduce their environmental impact. We provide sustainable options such as water-efficient fixtures, greywater recycling systems, and eco-friendly materials, ensuring a responsible approach to plumbing needs.
Is financing available for major repairs?
Financing options are available for major repairs. We understand that unexpected plumbing issues can strain your budget, so we offer flexible financing solutions to help you manage the costs effectively.
Do they perform sewer line inspections?
They perform sewer line inspections to ensure the integrity and functionality of your plumbing system. Our experienced technicians utilize advanced technology to accurately assess the condition of your sewer lines, helping to identify potential issues early.
Are digital payment options accepted?
Digital payment options are accepted, providing you with convenient and secure methods to settle your bills. We strive to make payment as easy as possible for our customers.
How are plumbing emergencies prioritized?
Plumbing emergencies are prioritized based on their severity and impact on safety and daily activities. Issues like major leaks or sewer backups are addressed first, while less critical problems are scheduled subsequently.
Do they offer hydro jetting services?
They offer hydro jetting services to effectively clear stubborn clogs and maintain clean drains. This powerful technique utilizes high-pressure water jets to eliminate buildup, ensuring your plumbing system functions optimally.
Is there a loyalty program for customers?
The availability of a loyalty program for customers is essential. Yes, we offer a loyalty program to reward our valued customers, providing them with exclusive discounts and benefits for their continued support and referrals.
Do they handle commercial plumbing needs?
They handle commercial plumbing needs. Our experienced technicians provide reliable and efficient plumbing services tailored for commercial properties, ensuring minimal disruption to your business operations in Wilmington and Hampstead, NC.
Are bathroom remodeling services provided?
Bathroom remodeling services are indeed provided, offering homeowners in Wilmington and Hampstead expert assistance for transforming their bathrooms into functional and stylish spaces.
Can they install water filtration systems?
The installation of water filtration systems is a service we offer. Our experienced technicians can help you choose and install the right system for your home, ensuring clean and safe drinking water.
Do they offer pipe thawing services?
They offer pipe thawing services to help homeowners with frozen pipes. Our experienced technicians can quickly assess and safely thaw any frozen plumbing, ensuring your water flow is restored promptly.
Are video inspections available for pipes?
Video inspections are available for pipes. This advanced technology allows our technicians to assess the condition of your plumbing system visually, providing accurate diagnostics and helping identify blockages or damage without invasive procedures.
Do they provide backflow prevention services?
They provide backflow prevention services to ensure your plumbing system remains safe and compliant with regulations. Our experienced technicians can handle installation, testing, and maintenance to protect your water supply from contamination.
Can they repair or install sump pumps?
The technicians can indeed repair or install sump pumps. Our experienced team is equipped to handle any issues, ensuring your sump pump operates efficiently to prevent water damage in your home.
Are they experienced with tankless water heaters?
The team is experienced with tankless water heaters. Our skilled technicians provide expert installation, maintenance, and repair services to ensure optimal performance and efficiency for your tankless system.
Do they offer gas line installation and repair?
They offer gas line installation and repair services. Our experienced technicians ensure safe and efficient solutions for all your gas line needs, whether it’s installation, repair, or maintenance.
Can they address low water pressure issues?
The issue of low water pressure can be effectively addressed. Our experienced technicians can diagnose the cause and provide prompt solutions to restore optimal water pressure in your kitchen plumbing.
Do they provide slab leak detection services?
They provide slab leak detection services. At Great Day Plumbing & Air, our experienced technicians utilize advanced technology to quickly identify and resolve slab leaks, ensuring your plumbing system operates efficiently and effectively.
Are they equipped to handle burst pipes?
They are fully equipped to handle burst pipes. Our experienced technicians use the latest tools and technology to quickly and effectively repair burst pipes, ensuring minimal disruption to your home.
Do they offer trenchless sewer repairs?
They offer trenchless sewer repairs. This advanced method allows for efficient and less invasive repairs, minimizing disruption to your property while effectively addressing sewer line issues.
Can they perform water line replacements?
They can perform water line replacements. Our experienced technicians are equipped to handle water line issues efficiently, ensuring your plumbing system is restored to optimal functionality quickly and effectively.
Are they certified for lead pipe replacement?
They are certified for lead pipe replacement. Our team is fully trained and certified to safely and effectively handle lead pipe replacement, ensuring compliance with all safety regulations and best practices.
Do they provide rooter services for clogs?
Rooter services for clogs are provided. Our expert technicians utilize advanced techniques and equipment to effectively clear any stubborn blockages in your plumbing system, ensuring your drains are running smoothly.
Can they install and repair garbage disposals?
They can indeed install and repair garbage disposals. Our experienced technicians are equipped to handle a variety of issues, ensuring your kitchen waste disposal system operates efficiently.
Are they experienced with smart plumbing technology?
They are experienced with smart plumbing technology. Our skilled technicians are well-versed in the latest advancements, ensuring that your smart plumbing systems are installed and maintained efficiently for optimal performance and convenience.
Do they offer annual plumbing maintenance plans?
Annual plumbing maintenance plans are available to help ensure your plumbing system remains in optimal condition, preventing costly repairs and extending the lifespan of your fixtures. Contact us for more details on our comprehensive maintenance options.
