Frequently Asked Plumbing & HVAC Questions

Our trustworthy technicians in New Hanover County are always prepared to answer your concerns. Get in touch with us today.

Customer education is one of our topmost priorities at Great Day Plumbing & Air. We work hard to ensure that our clients are well-informed about all aspects of their plumbing and HVAC needs.

We compiled a list of the most frequently asked questions in Wilmington and Hampstead, NC, and answered each one for your convenience.

In most cases, burnt plastic smells are indicative of an electrical issue. We recommend calling our same-day service so we can take a look at your heater and determine the root of the problem.
Modern furnaces are incredibly safe, and the risk of fire or explosion is very low. However, any heating system has the potential to malfunction, so it's essential to have your furnace inspected and tuned up regularly by a qualified technician.
If your air conditioner emits a strange smell, it might stem from a refrigerant leak. It can also indicate mold growth inside the unit. We recommend calling our team of experts as soon as possible to investigate the issue. We always utilize the latest technology and equipment to guarantee the best service.
Subpar water pressure can stem from various issues, such as a clogged aerator or a kink in the waterline. First, check your main supply valve to ensure it's fully turned on. If that doesn't solve the problem, give us a call, and we'll be more than happy to help. We offer a satisfaction guarantee on all our services for your peace of mind.
It's always a downer whenever your hot water runs out before you've finished with your shower. If this is happening more frequently than usual, your unit probably can't handle the current demand. We recommend upgrading to a larger unit or installing a tankless system, which provides an unlimited stream of hot water on demand. Our water heater services are top-notch, so you can rest easy knowing we will install your system correctly and safely.
If your plunger or DIY cleaner can't make a dent in your clogged drain, we can help. Our team uses various methods to clear drains, depending on their severity or location. For minor cases, a thorough drain snaking might do the trick. If the clog is further down the line, we might use hydro-jetting technology to blast it away safely and effectively.

With Great Day Plumbing & Air, you get knowledgeable technicians, on-time service, and straightforward pricing. Call us to discuss your needs in Wilmington, NC, and New Hanover County.